Privacy Policy

Last updated: December 2025

At timepeep, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking management platform.

Personal Information

We collect information that you provide directly to us:

  • Account information (name, email address, password)
  • Business information (business name, address, phone number)
  • Payment information (processed securely through our payment providers)
  • Customer data that you enter into the system
  • Booking and appointment information

Usage Information

We automatically collect certain information about your device and usage:

  • Log data (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

We use the collected information for:

  • Providing and maintaining our service
  • Processing bookings and payments
  • Sending booking confirmations and reminders
  • Improving and personalizing user experience
  • Communicating with you about updates and support
  • Detecting and preventing fraud and abuse
  • Complying with legal obligations
  • Analyzing usage patterns to improve our service

We may share your information in the following situations:

  • With your consent: When you authorize us to share specific information
  • Service providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Legal requirements: To comply with legal obligations, court orders, or government requests
  • Protection: To protect our rights, property, or safety, and that of our users

We do not sell your personal information to third parties.

We implement appropriate security measures to protect your information:

  • 256-bit AES encryption for data at rest and in transit
  • Secure HTTPS connections for all data transmission
  • Two-factor authentication (2FA) options
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Encrypted database storage

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing of your data

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze usage patterns
  • Improve our service

You can control cookies through your browser settings, but this may affect functionality.

Our service integrates with third-party services (Stripe for payments, Google OAuth for authentication, etc.). These services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@timepeep.com
Support: support@timepeep.com

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